OUR SERVICES
CUSTOMER SERVICE
• Voice Support
• Live Chat Support
• Email Support
• Order Processing and Management
• Complaint and Escalation Management
BACK OFFICE SOLUTIONS
• Data Entry
• Billing and Coding
• Claims Processing and Denial Management
• Accounts Receivable and Payment Posting
•Product and Serevices Management
INBOUND and OUTBOUND SALES
• Lead Generation
• Appointment Setting
• Telemarketing and Email Marketing
• Cold Calling
TECHNICAL SUPPORT
• Help Desk Services
• Product Support
• Software and Application Support
• Remote Assistance and Diagnostics
OUR PROCESS
TAILORED SOLUTIONS
At ONE SUITE GLOBAL SOLUTIONS, We prioritize understanding our client's unique needs. Our process begins with direct communication with our leaders, who dedicates ample time to becoming an expert in your business operations.
CONTINUOUS OPTIMIZATION
Our commitment to our clients continues after the launch of the team. We conduct regular calibration meetings and provide 24/7 support to optimize performance and productivity and support our client's long-term growth and success.
CUSTOMIZED TEAM BUILDING
We undertake a rigorous selection process where we thoroughly screen potential cadidates with expertise that aligns with your requirements. Our recruitment experts conducts interviews to ensure that the final selection of team members matches your needs perfectly.
SCALABLE SOLUTION
We provide the flexibility to scale resources and adjust service levels to meet your specific needs. With our agile service delivery model, we can quickly ramp up operations and deploy resources to support increased demand or new initiatives, Our streamlined onboarding process ensures minimal downtime and fast implementation, allowing you to seize opportunities and respond to market changes promptly.
REASON'S YOU SHOULD OUTSOURCE
COST EFFECTIVENESS
Outsourcing offers a cost-effective solution for companies looking to reduce staffing expenses. By partnering with ONE SUITE GLOBAL SOLUTIONS, businesses can save up to 70% on employment costs. Our cost-efficient solutions allow for significant savings on staffing expenses.
INSTANT TEAMING
Through outsourcing companies have the flexibility to establish either primary operational team or supplementary support teams, such as customer service or logistics. ONE SUITE GLOBAL SOLUTIONS enables businesses to assemble the optimal team at competitive prices, regardless of whether it is for core or auxiliary roles.
CORE RESPONSIBILITIES
Outsourcing allows companies to delegate non-core responsibilities and focus on their primary objectives. Partnering with ONE SUITE GLOBAL SOLUTIONS can relieve departments of additional workload, enabling them to concentrate on their essential functions and optimize their performance.
ABOUT US
One Suite Global Solutions is an outsourcing firm in the Philippines.
Our offerings encompass customer service support, back office solutions, inbound/outbound sales, supply chain management, and consultancy.
Our Amazing Clients
